Phixed
Phixed is an on-demand home services platform that streamlines service booking, real-time job assignment, and workforce management through scalable, role-based systems.
Overview
Phixed is an on-demand home services platform designed to connect users with skilled professionals for services such as repairs, maintenance, and installations. The platform focuses on managing end-to-end service operations, including booking, job assignment, worker tracking, and scheduling.
It provides a centralized system for admins to monitor and control service workflows while ensuring a smooth experience for both customers and service providers, similar to platforms like Urban Company.
Key Features
Service Booking System: Allows users to request services with structured workflows
Role-Based Dashboards: Separate interfaces for admins and workers with controlled access
Real-Time Job Assignment: Dynamically assigns jobs to workers based on availability
Worker Tracking: Monitors job status, progress, and worker activity
Service Scheduling: Manages time slots, job timelines, and availability
Technical Implementation
The platform was built using a full-stack architecture with a focus on scalability and operational efficiency. The frontend provides role-based dashboards tailored for different user types, while the backend exposes RESTful APIs to handle service booking, job assignment, and status updates.
Real-time workflows were implemented to ensure instant job assignment and status synchronization between admins and workers. The system was designed to handle multiple concurrent service requests while maintaining data consistency and responsiveness.
Challenges & Solutions
Real-Time Job Assignment: Ensured immediate allocation of tasks to available workers while avoiding conflicts and overlaps
Role-Based Access Control: Designed secure and scalable access layers for admins and workers with different permissions
Workflow Coordination: Managed multiple service states (requested, assigned, in-progress, completed) with consistent updates
System Scalability: Structured APIs and backend logic to handle increasing service requests without performance issues
Outcome & Impact
Phixed streamlines the process of managing on-demand services by centralizing operations and automating key workflows. It improves efficiency in job allocation, reduces manual coordination, and ensures better visibility into service execution.
The platform enables faster service delivery, better workforce utilization, and a more reliable experience for both users and service providers.
Product Interface
